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Coldharbour

Pricing

Priced per lane,not per person.

Every plan includes the full record: raw readings, escalation, audit trail and the evidence pack. What changes is how many lanes you run, how deep the rota goes, and how much validation work we take on with you.

Demonstration build. The figures below are sample pricing written for this project and do not represent a real quotation.

Lane

£1,900

per month

One programme, up to 25 active lanes, run by a small quality team.

Book a walkthrough

Programme

Most common

£4,800

per month

Multi-country studies with depot handovers and a follow-the-sun rota.

Book a walkthrough

Validated

Quoted

annual agreement

Sponsors running validated systems under a quality agreement.

Request a scoping call

What each plan includes

Lane

Active lanes
Up to 25
Probes included
40
Logging cadence
60 s
Alert routing
Email, SMS, webhook
On-call rota
Single rota
Evidence pack
Standard
Data retention
3 years
API and exports
REST + scheduled CSV
Integrations
Webhooks
Validation support
Documentation only
Support
Next business day

Programme

Active lanes
Up to 120
Probes included
220
Logging cadence
60 s, event triggered to 10 s
Alert routing
Email, SMS, voice, webhook
On-call rota
Follow-the-sun, two deep
Evidence pack
Standard + MKT and deviation link
Data retention
7 years
API and exports
REST + SFTP + S3
Integrations
SAP EWM, Veeva, ServiceNow
Validation support
IQ/OQ templates, review workshop
Support
4 h response, 24/5

Validated

Active lanes
Unlimited
Probes included
Priced per programme
Logging cadence
Configurable per lane
Alert routing
Custom routing rules
On-call rota
Custom, with escalation SLAs
Evidence pack
Custom templates per sponsor
Data retention
12 years
API and exports
Dedicated tenancy
Integrations
Custom, with change control
Validation support
IQ/OQ/PQ execution support
Support
1 h response, 24/7

Questions

The ones we get asked on every first call

If yours is not here, put it in the message when you book a walkthrough and we will answer it on the call.

Before you commit

Start with one laneand compare the records.

Most teams run Coldharbour next to their existing loggers for a quarter, then decide. We will help you set the comparison up so it produces an answer rather than an argument.

Hours
Monday to Friday, 08:00 to 18:00